Terms & Conditions
Welcome to Brand Point! By accessing and using our digital printing and offset printing services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our website or services. If you do not agree to these terms, you must not use our website or services.
1. General Terms
These Terms and Conditions (the "Agreement") govern your access to and use of the services provided by Brand Point, including all related services, products, and content available on our website.
We reserve the right to change, modify, or revise these Terms and Conditions at any time without notice. Any updates will be posted on this page, and the "Last Updated" date will be updated accordingly. Continued use of our services after such changes constitutes your acceptance of the revised terms.
2. Services Provided
Brand Point offers a range of digital printing and offset printing services, including but not limited to:
- Custom printing of business cards, brochures, posters, flyers, and other materials.
- High-quality offset and digital printing for various projects.
- Design and pre-press services as required for your printing needs.
3. User Responsibilities
When using our website and services, you agree to:
- Provide accurate and complete information when placing orders, including your name, contact details, payment information, and project specifications.
- Ensure that any artwork or materials you submit for printing are your own, or you have the necessary rights to use them.
- Use our services in accordance with all applicable laws, regulations, and these Terms and Conditions.
- Not engage in any unlawful, fraudulent, or harmful activities when using our website or services.
4. Account Registration
To place an order, you may be required to create an account with Brand Point. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you believe your account has been compromised, you should notify us immediately.
5. Ordering and Payment
i) Order Acceptance
All orders are subject to acceptance by Brand Point. We reserve the right to refuse or cancel any order for any reason, including issues with payment, product availability, or if we determine the order violates these Terms and Conditions.
ii) Pricing
Prices for our products and services are listed on the website or quoted in response to customer inquiries. Prices may change without notice, and the applicable price for your order will be the one in effect at the time of your purchase.
iii) Payment
We accept payment through credit/debit cards, bank transfers, or other payment methods as specified on the website. All payments must be made in full prior to the commencement of production, unless otherwise agreed upon.
6. Shipping and Delivery
We will make reasonable efforts to fulfill and ship orders within the estimated time frame provided during the ordering process. However, delivery times may vary depending on your location, the type of print job, and other factors outside of our control.
Any delivery or shipping fees will be disclosed at the time of purchase and may vary depending on your order size, delivery location, and chosen shipping method.
7. Quality and Proofing
We strive to provide high-quality printing services. However, due to the nature of digital and offset printing, color variations may occur, and we cannot guarantee that the printed product will be an exact match to what is shown in digital proofs.
We encourage clients to approve any digital proofs or mock-ups provided before proceeding with production. Once your approval is received, we will proceed with the printing process.
8. Returns, Cancellations, and Refunds
i) Returns
Due to the custom nature of our printing services, returns are generally not accepted unless there is a manufacturing defect or an error on our part.
ii) Cancellations
You may cancel your order before it enters production. If the cancellation is made after production has started, you may be charged a cancellation fee.
iii) Refunds
Refunds are issued at our discretion, based on the specific circumstances of the order. If we make an error with your order, we will work with you to correct the issue or offer a refund.
9. Copyright and Intellectual Property
You retain ownership of the intellectual property rights to any content or designs you submit for printing. However, by submitting your designs to us, you grant Brand Point a non-exclusive, royalty-free license to use, reproduce, and modify the designs for the purpose of providing printing services.
You confirm that you have the legal rights to use all content and materials submitted for printing, and you agree to indemnify Brand Point against any claims related to copyright infringement or other intellectual property violations.
10. Limitation of Liability
Brand Point will not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or services.
In no event shall our liability exceed the amount you paid for the specific product or service that gave rise to the claim.
11. Privacy
Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our services, you consent to the practices described in the Privacy Policy.
12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles. Any legal action or proceeding arising out of or related to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in [Your Location].
13. Dispute Resolution
In the event of a dispute, we encourage you to contact us first to resolve the matter amicably. If a resolution cannot be reached, disputes will be handled through binding arbitration in accordance with the rules of the American Arbitration Association (or applicable local arbitration rules).
14. Force Majeure
Brand Point will not be held liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to natural disasters, strikes, pandemics, supply chain disruptions, or government actions.
15. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Brand Point
Email: the.brandpoint.team@gmail.com
Mobile Number: +91 93816 55363
Last Updated: January 17, 2025